Salespeople Share Their Stories

I recently started a monthly award for the ‘best selling or buying experience/story’ from members of SalesCoachCentral®.  The idea has started to really take off and I thought I’d start to share some of the stories here for everyone, and I hope you enjoy them as much as I have.

From Hazel who is a Sales Representative for a Dental Supply Company:

One last call!! One hot sunny day on the road in one of the most beautiful locations in New Zealand, I was struggling with getting through my day, the car is like a sauna and all I wanted was to go back to my lovely air conditioned Hotel and put my feet up.

I have always had this motto “one more call” which means for me to do 1 more call a day that I will not normally do.

This particular day I was almost ready to drive straight past this dental practice and leave it until next month. But…. I pushed myself to do “one more call”.

I walked out with a $1500 dollar sales in approximately 5 minutes.

I suppose the motto of my story or the relevance behind it, is that if you push yourself that extra mile (which isn’t hard ) the benefits are wonderful and the fulfilment you feel as a sales representative is sensational.

My comment:

I love the motto “one more call” as it can be applied to so many aspects of our sales career and life in general.  Just to go that little bit extra, give a little more value, spend a little while longer, ask that bigger question, try that new idea, dare to be different.

From Debra who is a Recruitment Consultant:

A client called complaining of the lack of experienced staff available in Bendigo (regional city in country Victoria).

He wanted an experienced property manager with specific computer skills and expertise to fill a 4 week gap before a new person who had been hired full time started.

He had tried local papers and agencies without success. After explaining that we don’t have temps in that area – 2 hours from Melbourne – I’d put on my thinking cap for him. I later called and asked whether he would consider providing accommodation as I thought we had a temp who would travel to Bendigo if he had somewhere to stay.

Yes the client liked the idea and our temp started the following day spending 3 nights per week in Bendigo for the next month.

This experience reinforced that sometimes to get the sale it’s thinking outside the square to solve the clients need.

My comment:

When we ask the question… “What else might I do to create value for this client?” it takes us to the edge of mediocrity and allows us to see what others may not see.  Maybe we find a neat new solution to a problem for the client like Debra did.  Maybe we discover something that we had not thought of at first.  Maybe we help the client discover a bigger reason to want to do business with us, rather than someone else who is still thinking inside their square.

Are you a member of SalesCoachCentral yet?  Learn more here!