All Entries Tagged With: "Customer Service"
The Difference Between Service And Selling
I’ve been doing a lot of work with members on my Sales Mastery Mentor Programs over the past few weeks and we’ve been talking about the difference between service and selling…
November 08, 2009 | admin | Comments 0
Everything Old Is New Again In Sales
Can we recreate the wonderful home delivery service of yesteryear in today’s busy world where leaving our homes unlocked would send shock through most people’s veins?…
August 19, 2009 | admin | Comments 0
More Proof About Buyer Apathy
More research that confirms the dangers of buyer apathy for sales and customer service people…
April 14, 2009 | admin | Comments 0
The Ethics Of Salesperson Incentives
I saw an article the other day on Current.com.au that got me thinking about the ethics of salesperson incentives…
March 30, 2009 | admin | Comments 0
Too Many Choices Require Advice
There has been a major shift in the decision making of buyers that many business owners, and their sales and service people have missed.
The change has occurred because of the ‘sameness syndrome’ …
March 09, 2009 | admin | Comments 0
